FAQs

Sizing

What if I am unsure about my size in your loungewear?

We've included pictures of customers on our loungewear pages to help aid you in your sizing choices. If you have other questions, feel free to reach out!

What if I am unsure about my size in your formalwear?

We recommend ordering a larger size to allow for alterations from your local tailor. We also leave a margin in the formalwear to allow for alterations.

Shipping

How long will it take for my purchase to arrive?

Ready to ship pieces are shipped out within 1-2 business days and arrive to you based on the delivery type you choose. Made to Order/Build Your Own pieces take 6-8 weeks to arrive.The delivery date is outlined on each product page. 

Do you ship worldwide?

We do! If for any reason you do not see your country listed, please email us at hello@sani.co.

What are your shipping fees?

For items going within the US, standard shipping is complimentary for all orders. Additional fees may apply for expedited shipping.

For international shipments, an estimate is available at checkout based on the weight of your piece. Customers are responsible for any additional customs and duties that may be charged.

Other Questions

Do you take custom orders?

For any custom orders, please email hello@sani.co. 

What is a sample piece?

Our sample pieces, which you will find discounted, are the pieces we use in our showroom for customers to feel and try on. They are discounted because there may be slight wear and tear on outfits from the trials. Unless otherwise noted, any wear and tear is minor. 

Are the colors of products shown on the website accurate?

While we try our best to display the color as accurately as possible, the color on the screen may be slightly different than that of the actual outfit. 

Will I get a similar fabric for my design if the original fabric is not available? 

We look for the most similar fabric on the market, but cannot guarantee the same fabric. Except in special cases, we ask our customers to rely on our judgment on which fabric we choose to substitute.  

Where are your clothes made?

All of our clothes are proudly made in India in women-owned factories that support fair wages and ethical working conditions.